15 Falls
212 Battery St
Get set up
Plug in the yellow USB-C cable
The display and the room's audio and camera all connect through this cable.
Select the display
System Settings › Displays (Mac)Settings › System › Display (Windows)
TV McTVFaceSelect the speaker and microphone
Zoom › Settings › Audio
Shure IntelliMix P300 Audio Conferencing ProcessorUse it for both Speaker and Microphone.
Select the camera
Zoom › Settings › Video
Huddly IQ
You're ready to start your meeting.
Good to know
- The TV can take a few seconds to wake after you connect.
- The ceiling microphone covers the whole room. Speak normally.
Something not working?
The TV is off or completely dark
- Press the power button on the bottom of the TV.
- Give it a few seconds to wake up.
The TV is on but doesn't show your laptop
- Check that TV McTVFace is listed in System Settings › Displays (Mac) or Settings › System › Display (Windows).
- If it isn't listed, unplug the USB-C cable from your laptop and plug it back in.
- Try a different USB-C port on your laptop.
- Open System Information › USB (Mac) or Device Manager › Universal Serial Bus devices (Windows). If a Billboard device is listed, that port didn't switch to video. Try another port or another laptop.
No audio in the meeting
- In Zoom › Settings › Audio, set both Speaker and Microphone to Shure IntelliMix P300 Audio Conferencing Processor.
- If it isn't listed, unplug the cable from your laptop and plug it back in.
Remote participants hear an echo
- Make sure Speaker is set to the Shure, not your laptop's speakers. Echo cancellation only works on audio played through the Shure.
- Don't use your laptop's built-in microphone.
Camera missing or black
- In Zoom › Settings › Video, select Huddly IQ.
- If it isn't listed, unplug the cable from your laptop and plug it back in.
- If the picture is black, check System Settings › Privacy & Security › Camera (Mac) or Settings › Privacy & security › Camera (Windows) and make sure your meeting app is allowed.